Eva's Blog: Introducing the Eva Travel BotKit

The Eva BotKit enables building a single AI assisted Bot for providing applicative Travel functionality across all messaging platforms with a bot platform API. BotKit bundles Eva’s Natural Language Understanding and nonlinear Dialog Management features with robust cloud based spelling correction. Furthermore, the Eva API reply is automatically parsed and dialog is handled by Eva. The backend application is only called upon to implement applicative directives, such as ShowBoardingPass or PerformFlightSearch. Applicative integration is done via fully customizable webhooks. Eva automatically reformats your applicative webhook replies to comply with all quirks of the different messaging platforms so you don’t have to integrate separately with each one.

It takes 5 minutes to get your new Bot to answer Hellos on Facebook Messenger, Telegram LINE or Kik!

Integration with all messaging platforms consists of the following steps:

Create a new Bot
Add a Chat Service Integrations
Implement applicative webhooks

The BotKit provides seamless integration with the following platforms:

Facebook Messenger
Telegram
LINE
Kik
WeChat (Beta)
Slack (Beta)
SMS (Beta)

Eva defines many webhook functions for applicative requests that may be queried by the end users. This is usually existing functionality in your backend servers that the developer needs to “wire” to the corresponding webhook post.
Here are some examples:

Perform a Flight Search
Perform a Hotel Search
Show a Boarding Pass
Show an Itinerary

You can simply ignore the applicative webhooks that are non-applicable to your backend. Eva will automatically reply to end users explicitly requesting these services with a “not supported” message.